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NEW QUESTION 151
When trying to print, a is offline. Other users can print to the same printer without error. Which of the following is the first step the technician should take to resolve this issue?
A. Check the user’s print queue settings.
B. Check the printer’s IP address.
C. Check the user’s network settings.
D. Check the printer’s firmware version.
Answer: A
Explanation:
When a printer is offline for one user but works for others, the issue often lies in the user’s print queue settings, such as a paused queue or failed print jobs. Checking and clearing the print queue can resolve the problem.
NEW QUESTION 152
Which of the following cables are the most likely to be implemented using a punch down block? (Choose two.)
A. Telephone
B. Fiber
C. HDMI
D. Ethernet
E. Coaxial
F. USB
Answer: AD
Explanation:
Punch-down blocks are commonly used to terminate and manage cabling for telephone systems and Ethernet networks (e.g., Cat 5, Cat 6). These blocks allow for efficient organization and connection of wires.
NEW QUESTION 153
Which of the following DNS record types is used to direct email to a mail server?
A. CNAME
B. SRV
C. MX
D. SOA
Answer: C
Explanation:
An MX (Mail Exchange) record specifies the mail server responsible for receiving email for a domain.
NEW QUESTION 154
A security team wants to implement compliance controls that only permits the installation of company- approved software on user laptops. Which of the following should the IT department deploy?
A. EDR
B. VPN
C. MDM
D. SaaS
Answer: C
Explanation:
Mobile Device Management (MDM) allows IT departments to enforce compliance controls, such as restricting the installation of unapproved software, on laptops and mobile devices.
NEW QUESTION 155
A user connects their laptop to a projector in a conference room. Once connected, the userreports the screen is smaller at the bottom than at the top. The user tries restarting the laptop and then disconnecting and reconnecting the cable to the projector. Which of the following should a technician do to resolve the issue?
A. Replace the HDMI cable.
B. Power cycle the projector.
C. Adjust the keystone.
D. Increase the resolution.
Answer: C
Explanation:
A distorted image where the screen is not symmetrical (wider at the top or bottom) is typically due to keystone distortion. Adjusting the projector’s keystone settings corrects this trapezoidal effect caused by an angled projection.
NEW QUESTION 156
An SAS RAID array has severely degraded and gone offline A systems administrator examines the syslog, and the point of failure is not obvious. Which of the following techniques should the administrator use to identify the issue? (Choose two.)
A. Run a magnet over each drive.
B. Check if one of the drives is not level.
C. Listen for clicking and grinding noises.
D. Check the OS logs.
E. Update the RAID controller firmware.
F. Check the historical SMART data.
Answer: CF
Explanation:
Clicking and grinding noises indicate mechanical drive failure. SMART data provides insights into the health and status of drives, helping identify failing components in the RAID array.
NEW QUESTION 157
A user is receiving many unsolicited emails. Which of the following controls can be configured to best reduce these types of emails?
A. Load balancer.
B. Spam gateway.
C. Mail forwarding.
D. Proxy servers.
Answer: B
Explanation:
A spam gateway filters unsolicited emails at the server level, significantly reducing spam before it reaches user inboxes.
NEW QUESTION 158
A help desk technician inspects a laptop keyboard because a single key has stopped working. The technician checks the keyboard for debris. Which of the following actions should the technician do next to troubleshoot the issue cost-effectively?
A. Replace the keyboard.
B. Replace the key switch.
C. Replace the circuit board.
D. Replace the keycap.
Answer: D
Explanation:
If only one key is not functioning and debris has been checked, replacing the individual keycap is the most cost-effective next step. It’s a simple, low-cost option before considering more extensive repairs like replacing the entire keyboard.
NEW QUESTION 159
Which of the following services is used to allocate IP addresses in an enterprise-wide environment?
A. DNS
B. Syslog
C. Telnet
D. DHCP
Answer: D
Explanation:
Dynamic Host Configuration Protocol (DHCP) is a network service used to automatically assign IP addresses and other network configuration details (such as subnet masks and default gateways) to devices on an enterprise-wide network.
NEW QUESTION 160
A customer reports slow network speeds. Which of the following components is most likely failing?
A. CPU
B. NIC
C. HDD
D. RAM
Answer: B
Explanation:
A Network Interface Card (NIC)is the hardware responsible for network connectivity. If the NIC is failing or underperforming (e.g., due to a bad driver, hardware fault, or misconfiguration), it can cause slow or unstable network speeds.
NEW QUESTION 161
Which of the following connectors is found on an optical networking cable?
A. RJ45
B. LC
C. USB-C
D. Lightning
Answer: B
Explanation:
LC is a type of fiber optic connector commonly used in optical networking cables. It is small, compact, and widely used for high-speed data transfer over fiber optic networks. LC connectors are specifically designed for fiber optic cables, making them the correct answer.
NEW QUESTION 162
A technician is troubleshooting a desktop PC that is plugged into a UPS. The PC loses the system date/time after every power outage. Which of the following should the technician do to resolve the issue? (Choose two.)
A. Run a BIOS update.
B. Swap out the RAM.
C. Disable NTP in the OS.
D. Repair the backup power source.
E. Replace the CMOS battery.
F. Install a surge protector.
Answer: DE
Explanation:
The system date/time is maintained by the CMOS battery when the PC is powered off. If this battery fails, time resets will occur. Additionally, since the system is connected to a UPS, ensuring the UPS is functioning correctly (i.e., the backup power source) is essential.
NEW QUESTION 163
Which of the following is used primarily for archiving data?
A. PAN
B. MAN
C. SAN
D. LAN
E. WAN
Answer: C
Explanation:
A Storage Area Network (SAN) is primarily used for data archiving and large-scale storage. SANs provide high-speed, block-level storage for enterprise environments.
NEW QUESTION 164
Which of the following is an advantage of using a hybrid cloud instead of a public cloud?
A. Ability to reduce management overhead.
B. Ability to use cross-platform virtualization.
C. Ability to meet data residency requirements.
D. Ability to leverage IaaS and PaaS.
Answer: C
Explanation:
A hybrid cloud combines on-premises infrastructure with public cloud services. One significant advantage is that it allows organizations to keep sensitive data in a private environment to meet regulatory or data residency requirements, while still utilizing the scalability and cost-efficiency of the public cloud for other workloads. This ensures compliance with legal mandates about data location.
NEW QUESTION 165
Which of the following types of connectors does an IDE hard drive use for power?
A. F type.
B. SC.
C. Molex.
D. Lightning.
Answer: C
Explanation:
An IDE hard drive uses a Molex connector for power. This 4-pin connector is a standard for older drives.
NEW QUESTION 166
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