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NEW QUESTION 231
A technician is helping to create a desktop backup policy for the company. The requirements include ensuring that the backups work as intended and recovery is possible. Which of the following routine tasks should the technician include in the policy to meet these requirements? (Choose two.)
A. Incremental backup.
B. Backup reconfiguration.
C. Backup testing.
D. Differential backup.
E. Purging old backups.
F. Full backup.
Answer: CF
Explanation:
– Backup testing verifies that backups are valid and can be successfully restored, ensuring recovery is possible.
– Full backup creates a complete copy of all data, providing a reliable baseline needed for successful restoration.
NEW QUESTION 232
A department manager asks a technician to set up a group in a company collaboration tool that will allow users in the New York office to communicate sensitive information in a highly regulated environment. Which of the following should the technician configure in order to meet the team’s needs? (Choose three.)
A. Local user accounts.
B. Personal device access.
C. API token configuration.
D. Multifactor authentication.
E. Private channels.
F. Collaboration tool profiles.
G. VPN connectivity.
H. Data retention requirements.
Answer: DEH
Explanation:
– Multifactor authentication adds a required security layer for accessing sensitive information.
– Private channels restrict communication to authorized members only, protecting confidential discussions.
– Data retention requirements ensure compliance with regulatory standards for storing and managing sensitive data.
NEW QUESTION 233
A company’s IT policy requires the protection of sensitive data on employee laptops, especially those taken off premises. Recently, data theft on these devices has become a concern. Which of the following security measures should the company implement to safeguard the laptops?
A. Full disk encryption.
B. Intrusion detection software.
C. Biometric authentication.
D. VPN access.
Answer: A
Explanation:
Full disk encryption protects all data on a laptop by making the contents unreadable without proper authentication, preventing data theft even if the device is lost or stolen.
NEW QUESTION 234
During a routine security audit, an employee’s smartphone is flagged with several security alerts. The alerts indicate that there have been multiple failed login attempts and that an unverified application was recently downloaded. Which of the following actions should a technician take first on the employee’s smartphone?
A. Update the smartphone’s security settings and policies.
B. Reinstall the smartphone’s latest official OS version.
C. Scan the smartphone for malware.
D. Reset the device remotely.
Answer: C
Explanation:
The first action should be to scan the smartphone for malware, since the alerts indicate suspicious activity and an unverified application installation, which may have introduced malicious software.
NEW QUESTION 235
A user reports that their internally hosted CRM application splash screen attempts to load, pauses for a few seconds, and then disappears. A technician installs the application software on their computer and is able to recreate the issue. When checking the application logs, the technician sees the following:
– Windows could not start the CRM Service on Local Computer 10169.
– The service did not start due to a log-on failure.
Which of the following would most likely cause this issue?
A. The user typed their account password incorrectly.
B. The bandwidth available is insufficient to run the application.
C. VLAN settings are blocking communication to the hosted application.
D. The LDAP service account used by the service is disabled.
E. The computer does not meet minimum hardware specifications.
Answer: D
Explanation:
The log entry indicates the CRM service cannot start due to a log-on failure, which most commonly occurs when the service account used to run the application (often an LDAP/domain service account) is disabled or has incorrect credentials. This prevents the required background service from starting and causes the application to close immediately.
NEW QUESTION 236
Which of the following are system folders on the macOS? (Choose two.)
A. Applications
B. Spotlight
C. Time Machine
D. Library
E. FileVault
F. iCIoud
Answer: AD
Explanation:
– Applications is a core macOS system folder that stores installed apps.
– Library is a system folder that contains system and user resources required by macOS and applications.
NEW QUESTION 237
A help desk technician is using a local network server for image deployment. Which of following should the technician use to connect a workstation to the server and begin downloading the image?
A. PXE
B. SFTP
C. SAN
D. USB
Answer: A
Explanation:
PXE (Preboot Execution Environment) allows a workstation to boot from the network and connect to an imaging server to download and deploy system images.
NEW QUESTION 238
A technician is working on a user’s computer. The technician wants to log in to the intranet on the computer without logging the current user out. Which of the following should the technician do?
A. Configure the proxy server.
B. Enable the pop-up blocker on the browser.
C. Use private browsing.
D. Clear the browser cache.
Answer: C
Explanation:
Private browsing allows the technician to log in to the intranet without affecting the current user’s session, cookies, or logins.
NEW QUESTION 239
A user regularly connects their laptop to public Wi-Fi networks. The user wants to block their laptop from responding to all ping requests. Which of the following features fulfills this purpose?
A. Internet Options
B. Windows Defender Firewall
C. Network and Sharing Center
D. Virtual Private Networking
Answer: B
Explanation:
Windows Defender Firewall can block inbound ICMP echo (ping) requests, preventing the laptop from responding on public Wi-Fi networks.
NEW QUESTION 240
A technician needs to apply a settings file to all user workstations. Which of the following tools should the technician use to import the file?
A. lusrmgr.msc
B. devmgmt.msc
C. regedit.exe
D. msconfig.exe
Answer: C
Explanation:
regedit.exe allows importing a settings file (such as a .reg file) into the Windows Registry so the configuration applies to all user workstations.
NEW QUESTION 241
A technician is updating a virtual desktop. The technician discovers that a single update interferes with a business-critical application. The technician reviews the vendor website and learns that the application is EOL and will not receive any further development. Which of the following should the technician do to restore the functionality with minimum downtime?
A. Perform a System Restore.
B. Uninstall and block the patch.
C. Upgrade the application.
D. Change the underlying hypervisor.
Answer: B
Explanation:
Uninstalling and blocking the patch restores functionality immediately and prevents the incompatible update from being applied again, minimizing downtime while allowing the business-critical EOL application to continue running.
NEW QUESTION 242
A smartphone user unsuccessfully attempts to open an email attachment that includes an unexpected overdue invoice. After that attempt, the user notices performance issues while using the mobile browser and other applications. The user restarts the smartphone, but the issue persists. Which of the following actions would most likely resolve the issue?
A. Forcing the smartphone to shut down and restarting it.
B. Deleting the email containing the attachment.
C. Wiping the device and resetting it to factory defaults.
D. Uninstalling and reinstalling the mobile browser.
Answer: C
Explanation:
The symptoms indicate a likely malware infection from the suspicious email attachment. A factory reset is the most effective way to fully remove malware and restore normal device performance.
NEW QUESTION 243
A technician is helping a remote user. The technician asks the user to open a specific folder on the root directory of the computer. The user cannot find a folder with that name. The technician explains that a few settings are needed to allow the folder to appear. Which of the following should the user do to be able to see the folder? (Choose two.)
A. Adjust the display properties.
B. Open File Explorer.
C. Open the root drive properties.
D. Configure the system settings.
E. Set the view extensions to “on”.
F. Check the box to view hidden files.
Answer: BF
Explanation:
– Opening File Explorer is required to access folder view options and navigate to the root directory.
– Viewing hidden files must be enabled because some system folders are hidden by default and will not appear until this option is checked.
NEW QUESTION 244
A user calls the help desk to report an issue with their smartphone. After the user returns from a business trip, the user is no longer able to access email or visit websites without a Wi-Fi connection on the smartphone. Which of the following would the user do to most likely resolve the issue?
A. Enable cellular data.
B. Increase data limits.
C. Disconnect the VPN.
D. Reinstall the SIM card.
Answer: A
Explanation:
If the smartphone works only on Wi-Fi and not on mobile networks, the most likely cause is that cellular data is disabled. Enabling cellular data restores access to email and websites while away from Wi-Fi.
NEW QUESTION 245
Which of the following is a reason for a company to use on-premises AI instead of cloud-based AI?
A. Appropriate use.
B. Avoiding hallucinations.
C. Data privacy.
D. Avoiding bias.
Answer: C
Explanation:
On-premises AI keeps all data local, giving the company full control and ensuring sensitive information never leaves the organization, which addresses strict data privacy requirements.
NEW QUESTION 246
A technician is mapping an SMB share using the command line. Which of the following commands should the technician use?
A. cd
B. chkdsk
C. robocopy
D. net use
E. nslookup
Answer: D
Explanation:
The net use command is used to map SMB network shares from the command line.
NEW QUESTION 247
A client provides a large spreadsheet to a business analyst for review. When the analyst attempts to open the spreadsheet, the system freezes until the application crashes. Which of the following should a technician do next?
A. Run a malware scan on the file received from the client.
B. Validate that the file extension of the shared spreadsheet is compatible.
C. Review event logs for error messages relating to the application.
D. Perform an upgrade on the spreadsheet application.
Answer: C
Explanation:
Reviewing the event logs will reveal application-specific errors that explain why the spreadsheet causes the system to freeze and crash, allowing the technician to identify the root cause before taking further action.
NEW QUESTION 248
A user is trying to install 3-D rendering software on a new Windows computer, but the installation fails. An error states that the system does not meet the minimum hardware configuration. Which of the following features should the user check first?
A. USB speed.
B. GPU requirements.
C. NIC bandwidth.
D. PSU wattage.
Answer: B
Explanation:
3-D rendering software relies heavily on graphics processing, so verifying that the GPU meets the software’s minimum requirements is the primary step.
NEW QUESTION 249
A company wants to prevent unauthorized physical access to its mobile devices. Which of the following should the company do? (Choose two.)
A. Disable built-in hotspots.
B. Configure VPN software.
C. Install an antivirus application.
D. Use PIN authentication.
E. Turn on location services.
F. Enable screen timeout.
Answer: DF
Explanation:
A PIN prevents unauthorized users from unlocking the device, and a screen timeout ensures the device locks automatically when unattended, protecting it from physical access.
NEW QUESTION 250
A developer who is using a personal laptop that is running Windows wants to leverage virtual technologies. The developer does not see an option to enable the Hyper-V feature. Which of the following is the most likely reason?
A. The system is not fully patched.
B. The OS edition is Home.
C. The motherboard does not have a TPM.
D. The user has not joined a domain.
Answer: B
Explanation:
Hyper-V cannot be enabled on Windows Home editions; it requires Windows Pro, Enterprise, or Education.
NEW QUESTION 251
Which of the following data destruction methods is most appropriate to ensure that classified information on hard drives cannot be recovered?
A. Overwriting with a software-based secure erase program.
B. Degaussing followed by physical shredding.
C. Formatting with a low-level format tool.
D. Encrypting the drives and storing them securely.
Answer: B
Explanation:
Degaussing removes all magnetic data on the drive, and physical shredding ensures the remaining media cannot be reconstructed, making this combination the most secure method for destroying classified information.
NEW QUESTION 252
A user must perform a series of commands each day on a Linux server. The user wants to use a script to automate the process. Which of the following is the most likely file type for the script?
A. .js
B. .vbs
C. .bat
D. .sh
Answer: D
Explanation:
Linux shell scripts use the .sh extension, making it the appropriate choice for automating commands on a Linux server.
NEW QUESTION 253
Which of the following types of malware collects and sends data to an unknown third party without the user’s consent?
A. Ransomware
B. Virus
C. Trojan
D. Spyware
Answer: D
Explanation:
Spyware is designed specifically to collect user or system data and transmit it to a third party without the user’s knowledge or consent.
NEW QUESTION 254
A company wants to perform an in-place upgrade of operating systems on all workstations. All types of removable storage are disabled for security reasons. Which of the following is the best way to upgrade while keeping security settings in place?
A. Using an external hard drive to upgrade the OS.
B. Copying the ISO file to each workstation and executing.
C. Setting up image deployment for PXE.
D. Using a hardware token to access upgrade files.
Answer: C
Explanation:
PXE image deployment allows operating system upgrades to be performed over the network without enabling removable storage, maintaining the company’s security restrictions while upgrading all workstations efficiently.
NEW QUESTION 255
A network engineer is dealing with an emergency situation in which a wired network connection needs to be replaced. A facility manager tells the network engineer that the current connection goes underneath a carpet and must be rerouted. Which of the following is the best reason to reroute this connection?
A. Appropriate cable management removes a hazard.
B. Cleaning with a vacuum will create static electricity.
C. Labels for the cable routing are not appropriately displayed.
D. Walking over the cable can create intermittent issues.
Answer: A
Explanation:
Running network cables under a carpet creates a safety hazard, such as a tripping risk or potential damage to the cable. Proper cable management eliminates this hazard.
NEW QUESTION 256
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