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NEW QUESTION 261
Which of the following servers is used to collect data and information about events from a network-connected host?
A. DNS
B. Mail
C. Print
D. Syslog
Answer: D
Explanation:
A Syslog server gathers and stores log messages and event data sent over the network from various hosts and devices, centralizing system and application logs for monitoring and analysis.
NEW QUESTION 262
A user is traveling internationally. They can make and receive phone calls but cannot send or receive email. Which of the following would most likely resolve this issue?
A. Disabling the GPS.
B. Enabling data roaming.
C. Configuring 4G usage only.
D. Connecting using a hotspot.
Answer: B
Explanation:
Voice calls can still go through on the partner networks without data roaming enabled, but mobile email requires a data connection. Turning on data roaming allows the device to use cellular data while abroad, restoring email functionality.
NEW QUESTION 263
Which of the following should be used when installing network cabling above a drop ceiling that is part of the shared air space?
A. Shielded twisted.
B. Plenum-rated.
C. Optical.
D. Coaxial.
Answer: B
Explanation:
Plenum-rated cable uses a low-smoke, fire-resistant jacket designed for use in plenum spaces (shared air handling areas) to meet building and fire codes.
NEW QUESTION 264
While using a computer, a user reports that the system fan begins running loudly and the display starts to distort. Which of the following is occurring?
A. Overheating.
B. Sluggish performance.
C. Overclocking CPU.
D. Crashing applications.
Answer: A
Explanation:
A loud fan running at high speed alongside graphical distortion are classic signs that the system is overheating – thermal throttling and artifacting occur when components exceed safe operating temperatures.
NEW QUESTION 265
Which of the following is a common feature of managed switches?
A. Remote device power delivery.
B. Port VLAN assignment.
C. Content filtering.
D. Load balancing.
Answer: B
Explanation:
Managed switches allow administrators to assign individual ports to specific VLANs, enabling network segmentation and improved traffic control directly on the switch.
NEW QUESTION 266
Which of the following is a characteristic of Type 2 hypervisors?
A. Bare-metal installation.
B. Need for an underlying OS.
C. Local management only.
D. Specific hardware requirements.
Answer: B
Explanation:
Type 2 hypervisors run as applications atop a host operating system, relying on that OS for hardware drivers and resource management rather than interfacing directly with the hardware.
NEW QUESTION 267
Which of the following port numbers is used for a file transfer?
A. 21
B. 53
C. 68
D. 389
Answer: A
Explanation:
Port 21 is the default TCP port for the File Transfer Protocol (FTP), which is used to establish control connections for file transfers between clients and servers.
NEW QUESTION 268
A user tries to connect a monitor to a laptop to have an additional screen for work, but both screens show the same content. Which of the following should the user do to resolve the issue?
A. Use the Add New Hardware assistant to add the monitor and set up the required settings.
B. Purchase a docking station to connect both the laptop and the monitor.
C. Configure the Windows tiling feature to display multiple windows.
D. Go to the Display settings and configure the external monitor as extended.
Answer: D
Explanation:
By default, Windows often mirrors (duplicates) the laptop display. In Display settings, you can change the multiple-display option from “Duplicate” to “Extend”, enabling the second monitor to act as additional workspace rather than showing the same content.
NEW QUESTION 269
The printer in a main office repeatedly jams. Which of the following tasks should a support technician do to solve the issue?
A. Apply a maintenance kit.
B. Replace toner or ink cartridges.
C. Install a new ribbon.
D. Change the printhead.
Answer: A
Explanation:
A maintenance kit includes replacement rollers, separation pads, and fuser components that wear out over time and commonly cause paper jams. Replacing these parts as a group restores proper paper handling and solves recurring jamming issues.
NEW QUESTION 270
A technician is installing a new printer. After registering the printer, the technician receives an email from the manufacturer stating there is a security vulnerability that can be remediated. Which of the following steps should the technician take next?
A. Disable wireless connectivity.
B. Enable audit logging.
C. Update the firmware.
D. Disable the default gateway on the printer.
Answer: C
Explanation:
Firmware updates from the manufacturer often include security patches that remediate known vulnerabilities. Applying the update ensures the printer’s software is hardened against the issue before it can be exploited.
NEW QUESTION 271
A technician has built a new computer. On the initial startup, the computer passes POST but will not turn on the operating system. Which of the following components has failed?
A. Audio card.
B. CPU.
C. Power supply.
D. HDD.
Answer: D
Explanation:
Since POST verifies that critical hardware (CPU, memory, motherboard, etc.) is functioning, a successful POST followed by failure to load the operating system points to the storage device – i.e., the hard drive – not providing a boot volume.
NEW QUESTION 272
Which of the following is an example of VDI?
A. Streaming a GUI to thin clients from a server.
B. Provisioning a sandbox as a test environment.
C. Providing high-performance workstations with a local OS.
D. Launching a virtual machine server on a hypervisor.
Answer: A
Explanation:
VDI hosts desktop environments centrally on a server and delivers the user interface over the network to thin clients – exactly what streaming a GUI to thin clients describes.
NEW QUESTION 273
A technician is connecting a hands-free car system via Bluetooth. Which of the following is a security feature that should be used for this task?
A. BitLocker.
B. Biometrics.
C. TPM.
D. PIN code.
Answer: D
Explanation:
Bluetooth pairing uses a PIN (or passkey) to authenticate devices and prevent unauthorized connections. When you pair a hands-free car system, you enter a PIN code on both the car’s system and the phone to establish a trusted link.
NEW QUESTION 274
A technician is troubleshooting a laptop’s connectivity via its USB-C port to a projector. The same laptop works well when it is connected to a USB-C docking station. The projector is configured as expected, and the USB-C cable was tested on a charging port. Which of the following could be the issue?
A. The USB-C cable requires a power injector.
B. The USB-C cable is not compatible with Thunderbolt technology.
C. The USB-C cable needs an adapter to work with the laptop.
D. The USB-C cable does not support enough power.
Answer: B
Explanation:
Not all USB-C cables support video output (DisplayPort Alt Mode) or Thunderbolt, even though they carry power. A charge-only USB-C cable will work for charging tests but won’t pass the video signal to the projector. You need a USB-C cable rated for Thunderbolt or DisplayPort Alt Mode to transmit the display data directly.
NEW QUESTION 275
A high-end workstation with a RAID 5 array is exhibiting slow data access speeds and occasional errors when retrieving files. The technician investigates further and notices one of the hard drives in the RAID array has an amber light. Which of the following steps should the technician take to troubleshoot and resolve the issues?
A. Review network issues that might be causing slow speeds.
B. Upgrade all RAID drives to higher capacity models to increase data access speeds.
C. Replace the failing drive, and then allow the RAID controller to rebuild the array.
D. Reformat all drives in the RAID array to clear any software issues that might be causing the errors.
Answer: C
Explanation:
An amber light indicates a degraded or failing member of the RAID 5 array. Swapping in a new drive and letting the controller rebuild restores full redundancy and performance without risking data loss.
NEW QUESTION 276
An IT specialist sets up a wireless router in a SOHO environment. Afterward, several devices cannot access the internet and are assigned IP addresses starting with 169.254. Which of the following is the best action to resolve this issue?
A. Reboot the wireless router.
B. Shorten the lease time.
C. Use static IP addresses.
D. Increase the DHCP pool size.
Answer: A
Explanation:
Addresses in the 169.254.x.x range indicate the clients were unable to contact a DHCP server and fell back to APIPA. Since the router provides DHCP in a SOHO setup, restarting it will restore the DHCP service so devices can obtain valid IP addresses again.
NEW QUESTION 277
A technician is troubleshooting a network issue. Users report that the connection keeps dropping and reconnecting every few seconds. The technician:
– Verifies the network configuration settings are correct on the workstation.
– Tests the network cable from the workstation to the switch and finds no issues.
– Uses a known-good workstation on the existing network cable and replicates the reported issue.
Which of the following should the technician do next?
A. Add new network hardware to reduce congestion.
B. Assign a static IP to the impacted workstations.
C. Validate the environment for external interference.
D. Check the network logs for evidence of port flapping.
Answer: D
Explanation:
Since the NIC, cable, and workstation configuration have all been ruled out, and the problem persists even with a known-good PC on the same switch port, this behavior points to an unstable link at the switch itself (often called “port flapping”). Examining the switch’s event or syslog will reveal if the port is constantly going up and down, confirming a hardware or configuration issue on the switch side.
NEW QUESTION 278
A customer has several bare-metal servers running a mix of Windows, Linux, and Unix OSs. The customer wants to consolidate the servers but is concerned about data privacy and recurring costs. Which of the following solutions should a technician recommend?
A. IaaS.
B. Containers.
C. Type 2 hypervisor.
D. VDI.
Answer: C
Explanation:
Deploying a Type 2 hypervisor on the existing bare-metal hosts lets the customer virtualize Windows, Linux, and Unix systems on-premises, maintaining full control over data privacy, and use perpetual licensing rather than ongoing cloud subscription fees. Containers wouldn’t support all those OS types, and IaaS or VDI would introduce recurring costs and off-prem dependencies.
NEW QUESTION 279
A company wants its RAID array set up so that it could lose multiple drives and still have redundancy. Which of the following configurations should the company choose?
A. RAID 0
B. RAID 1
C. RAID 5
D. RAID 6
Answer: D
Explanation:
RAID 6 implements dual parity across the array, allowing any two drives to fail simultaneously without data loss, providing higher fault tolerance than RAID 5.
NEW QUESTION 280
Which of the following types of RAM is best suited to handle errors within the module itself?
A. DIMM.
B. Dual channel.
C. ECC.
D. SODIMM.
Answer: C
Explanation:
Error-Correcting Code (ECC) RAM includes additional parity bits and logic to detect and correct single-bit errors on the fly, ensuring data integrity within the memory module.
NEW QUESTION 281
A company has a main office and 20 branch offices. The company wants to have a backup network connection to allow connectivity if the main fiber connection goes down. The company does not want to create new infrastructure. Which of the following should the company use?
A. Cable
B. Cellular
C. DSL
D. SAN
Answer: B
Explanation:
Using cellular backup leverages the existing mobile network without laying new cables or fiber. Cellular routers can automatically fail over to LTE/5G whenever the primary fiber link goes down, ensuring continued connectivity for all sites without additional on-premises infrastructure.
NEW QUESTION 282
A user reports that a phone’s integration features consistently stop and restart when charging the phone in a car. A technician checks the phone and finds no malicious applications. Which of the following should the technician do to fix the issue?
A. Clean the connection port.
B. Replace the cable with a longer cable.
C. Reinstall MDM software on the phone.
D. Discharge the battery.
Answer: A
Explanation:
Cleaning the connection port can resolve issues caused by dirt, debris, or corrosion interfering with the phone’s charging and data connection, which can cause integration features to stop and restart.
NEW QUESTION 283
A technician sets up a conference room projector that begins to intermittently flicker. The projector is connected to a laptop via an HDMI cable. When the technician connects the laptop to a monitor using the same cable, the issue persists. Which of the following steps should the technician take to troubleshoot the display issue?
A. Adjust the resolution settings on the laptop.
B. Swap the HDMI cable with a new one.
C. Replace the projector.
D. Check and configure the refresh rate settings.
Answer: D
Explanation:
Adjusting the refresh rate settings can resolve flickering issues caused by incompatibility between the projector’s supported refresh rates and the laptop’s output, ensuring stable display performance.
NEW QUESTION 284
A SOHO customer runs an OS on a bare-metal server that has been EOL for almost a decade and is showing signs of failure. The application meets all the customer’s needs, and they want to continue using it. However, the developer went out of business, and there is no way to upgrade it. A technician does not think the OS will run on modern hardware. Which of the following will allow the customer to use the application long-term?
A. Continue to use the current system until failure.
B. Virtualize the entire system under a compatible hypervisor.
C. Containerize the application in a multitenant cloud environment.
D. Clone the disks and run the application from a USB enclosure.
Answer: B
Explanation:
Virtualizing the entire system under a compatible hypervisor allows the legacy OS and application to run on modern hardware by creating a virtual environment that mimics the original system, ensuring long-term usability despite hardware changes.
NEW QUESTION 285
Images and text from a laser printer smudge if touched. Which of the following should a technician do to resolve the issue?
A. Check the toner levels.
B. Install a maintenance kit.
C. Replace the fuser.
D. Clean the pickup rollers.
Answer: C
Explanation:
Replacing the fuser resolves smudging because the fuser unit uses heat and pressure to permanently bond toner to the paper. A faulty fuser can cause toner to remain loose and smudge when touched.
NEW QUESTION 286
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