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QUESTION 176
Which of the following application development methods delivers the BEST performance?
A. Hybrid
B. Native
C. Java
D. Web app
Answer: B
QUESTION 177
Which of the following is the BEST model to deploy managed in-house applications?
A. Cloud storage service
B. Company web server
C. Enterprise application store
D. Email attachments
Answer: C
QUESTION 178
An MDM console works with which of the following layers of the OSI model?
A. Application
B. Session
C. Transport
D. Presentation
Answer: A
QUESTION 179
Joe, an employee, is unable to unlock his mobile device and has forgotten the device password. Which of the following is the BEST way to resolve this issue?
A. Replace the certificate
B. Reset the password
C. Perform a soft reset of the device
D. Perform a hard reset of the device
Answer: B
QUESTION 180
Which of the following is the definition of jailbreak?
A. Locking down a device and disabling all applications
B. Bypassing OEM OS security controls
C. Wiping personal data and returning the device to factory settings
D. Theft of a device and use by an unauthorized user
Answer: B
QUESTION 181
Ann, a user, can no longer receive corporate email on her mobile device, but she has Internet access and can receive her web-based personal email. Which of the following is the MOST likely cause?
A. The device is having latency issues.
B. The mail client needs to be reinstalled.
C. The device is roaming.
D. The email server is down.
Answer: D
QUESTION 182
A user’s mobile phone will not keep a charge. Which of the following troubleshooting steps should a technician take to assist the user? (Select TWO.)
A. Check device backlight
B. Check the connector
C. Check operating system
D. Check cellular data
E. Check the power supply
Answer: BE
QUESTION 183
Which of the following technologies is considered PAN?
A. HSPA+
B. Bluetooth
C. Edge
D. IR
Answer: B
QUESTION 184
Access points function at which of the following layers of the OSI model?
A. 2
B. 3
C. 4
D. 7
Answer: A
QUESTION 185
Roaming between APs takes place in which of the following layers of the OSI model?
A. Data Link
B. Transport
C. Session
D. Presentation
Answer: A
QUESTION 186
Joe, a user, reports that he does not have connectivity in WLAN. Which of the following is the FIRST approach a mobile technician should take for troubleshooting?
A. Use ICMP echo through ping
B. Check if DNS is providing name resolution
C. Use packet sniffer to investigate
D. Check if DHCP server is functioning
Answer: A
QUESTION 187
Which of the following protocols is preferred for VoIP communication?
A. MAC
B. UDP
C. TCP
D. NAT
Answer: B
QUESTION 188
Joe, a user, has problems connecting to the wireless network when he changes locations. Joe has a good signal and enters his credentials correctly, but cannot connect to the wireless network in the new location. Which of the following is the BEST course of action?
A. Check if the mobile device can be powered on in any location of the building
B. Check if Joe’s password is still valid in the new location
C. Check whether new location blocks Joe’s MAC address
D. Check if Joe is provided with the right IP address at the new location
Answer: C
QUESTION 189
Which of the following is the BEST approach when installing 802.11 access points in a building to ensure that everyone will get a signal to attach to the WLAN?
A. Configure the adjacent access points in adjacent channel order
B. Configure the adjacent access points to use the same channel
C. Configure the adjacent access points to use channels that do not interfere with each other
D. Configure all the access points in the same floor on the same channel but different floors in different channels
Answer: C
QUESTION 190
All of the following are major differences between tablets and laptops, except: ____.
A. Tablets lack field serviceable parts
B. Tablets are difficult to upgrade
C. Tablets have more input devices
D. Tablets have touchscreen capabilities
Answer: C
QUESTION 191
You want to locate a restaurant near your current location. How would you enable this feature on an Apple device?
A. Under Location in the settings.
B. Under Location Services in the settings.
C. Under GPS in the settings.
D. Under GPS Services in the settings.
Answer: B
QUESTION 192
Which of the following is primarily responsible for auto-rotation screens on mobile devices?
A. Gyroscope
B. Jailbreaking
C. Accelerometer
D. Calibration
Answer: C
QUESTION 193
When you connect an Android device to a PC, what is the default option that displays on the Android screen?
A. Charge Only
B. Disk Drive
C. USB tethering
D. HTC sync
Answer: A
QUESTION 194
You want to prevent a user from being able to easily access your device if you accidentally leave it at your desk. What feature would you implement?
A. Remote Backup
B. Remote Wipe
C. Screen Lock
D. Audio Alarm
Answer: C
QUESTION 195
The CPUs found in most mobile devices is based on which CPU architecture?
A. Pentium
B. ARM
C. AMD
D. Apple
Answer: B
QUESTION 196
Which of the following technologies allows multiple devices to use a single source of authentication for access to services?
A. Proxy services
B. Trusted platform module
C. Directory services
D. VPN concentrator
Answer: C
QUESTION 197
Which of the following is MOST likely to benefit from an MDM solution to support multiple platforms?
A. BYOD
B. Enterprise application store
C. Self-service portal
D. Onsite support kiosk
Answer: A
QUESTION 198
Which of the following conditions are required for an administrator to be able to use an MDM solution to remote wipe a lost device? (Select TWO.)
A. The device has network connectivity.
B. The device is locked.
C. The device’s PIN is longer than 8 characters.
D. The device has an active VPN connection.
E. The device is enrolled with the MDM.
Answer: AE
QUESTION 199
Which of the following is the BEST technique to segregate corporate data from personal data on end-user devices?
A. Use an application that requires multifactor authentication
B. Use an application to sandbox device content
C. Require a specific version of TPM
D. Force all traffic over a corporate VPN
Answer: B
QUESTION 200
For a device that has corporate data segregated from personal data, if the device is destroyed and replaced, which of the following must be available to ensure the BEST end-user experience on the replacement device? (Select TWO.)
A. Backup of corporate data
B. Backup of full-disk encryption key
C. Device PIN
D. Backup of MDM enrollment certificate
E. Backup of personal data
Answer: AE
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